South Dakota's Audit Flagged the Gap Behind a $1.78M Theft
Summary
South Dakota's Department of Legislative Audit reviewed fiscal year 2023 claims processed through the Family and Child Information System (FACIS) and found 53 of 60 tested emergency-assistance claims had no record that more than one person authorized the payment. The same system, over the prior 13 years, let a Child Protection Services employee both request and approve payments from accounts set up for children in state custody, until a new record-keeping system caught the pattern within a week of going live in October 2023. She was convicted of stealing $1.78 million and sentenced to 13 years, six suspended; the state's attorney general says most of it will likely never be recovered.
The Department of Legislative Audit was not a bystander to that theft. According to the Attorney General's own sentencing release⧉, Carroll's case was investigated jointly by the state Division of Criminal Investigation and the Department of Legislative Audit -- the same office that wrote Finding No. 2023-004. The audit report itself, a statewide compliance document, does not name her case; what it does show is that the office responsible for catching exactly this kind of gap had already documented it, in writing, for the same fiscal year her scheme was running.
One person, both signatures
Carroll was a Child Protection Services supervisor, which meant she could request emergency funding to assist a child in DSS custody and, in her supervisory capacity, approve that same request. According to Sioux Falls Live's report on her sentencing⧉, after a disbursement cleared additional sign-offs from other DSS supervisors, the state auditor, and sometimes the state treasurer, Carroll would intercept it, deposit the money into one bank account, immediately withdraw the same amount in cash, and redeposit that cash into a different account. Prosecutors identified more than 570 transactions built on that pattern, running from 2010 to 2023.
View data as table
| No evidence of dual authorization | 53 | |
|---|---|---|
| Evidence of dual authorization | 7 | The audit's own reported figure was 53 of 60 lacking evidence; this bar is the remainder, not a separately stated audit figure. |
Caught in a week, once the fix went in
The audit's finding came with the Department's own written response: DSS says it separated claim-initiation from claim-approval duties in FACIS, restricting approval authority to CPS staff who don't also enter claims, and updated the system in fiscal year 2024 to log which staff member approved each claim and when -- information FACIS had never recorded before. According to DRGNews's report on the case⧉, Attorney General Jackley said the discrepancy first came to DSS's attention in October 2023, within a week of that new record-keeping system going live; the matter was referred to the Division of Criminal Investigation four months later, in February 2024. Thirteen years of undetected transactions surfaced within days of the state closing the exact hole its own auditors had just described.
The sentence, and the money that isn't coming back
A Hughes County jury convicted Carroll in April 2025 on two felony counts of Aggravated Grand Theft. Attorney General Marty Jackley's office announced⧉ her sentencing on July 1, 2025: 10 years with 5 suspended on the first count, 3 years with 1 suspended on the second, served consecutively -- 13 years total, 7 active, 6 suspended -- plus $1.78 million in restitution and court costs. "This jury conviction and sentence confirm that public trust is not for sale," Jackley said. "Stealing from federal and state programs is a serious crime that undermines the integrity of state government employees." Months earlier, discussing the case, Jackley had already told reporters what the restitution order mostly represents on paper: "It's highly unlikely any of the nearly $2-million will be recovered."
View data as table
| Active prison time | 7 | 10 years (5 suspended) on count one, plus 3 years (1 suspended) on count two, served consecutively. |
|---|---|---|
| Suspended | 6 |
- South Dakota's own FY2023 statewide Single Audit found 53 of 60 tested FACIS emergency-assistance claims had no record that anyone besides the person entering the claim had authorized or paid it -- a material weakness the Department of Social Services concurred with.
- The Department of Legislative Audit, which wrote that finding, was one of two agencies that investigated Lonna Carroll's theft of $1.78 million from the same FACIS system over roughly 13 years, using the identical one-person request-and-approve structure.
- DSS updated FACIS in fiscal year 2024 to finally log who approved each claim and when; the department discovered Carroll's fraud within a week of that update going live, after 13 years of transactions had gone unflagged.
- Carroll was sentenced to 13 years (7 active, 6 suspended) and ordered to pay $1.78 million in restitution. The Attorney General says most of that money will likely never be recovered.
Dollar and count figures independently recomputed from the source documents: 53/60 tested claims lacking dual-authorization evidence is about 88.3%; the sentencing release's 10-years-minus-5-suspended and 3-years-minus-1-suspended counts sum to the reported 7 active years, and 7 active plus 6 suspended sum to the reported 13-year total. The audit report (Finding No. 2023-004) does not name Carroll's case; the connection drawn here rests on the Attorney General's own statement that the Department of Legislative Audit jointly investigated it, the matching FACIS control gap described in both the audit and the criminal case, and the alignment between the audit's FY2024 corrective-action timeline and DSS's October 2023 discovery of the fraud (the case was referred to the Division of Criminal Investigation separately, in February 2024).
Sources(5) ▾
- South Dakota Department of Legislative Audit (Russell A. Olson, Auditor General) and Bureau of Finance and Management (Jim Terwilliger, Commissioner), State of South Dakota Single Audit Report for the Year Ended June 30, 2023 (2024-05-20) — The statewide Single Audit for fiscal year 2023, submitted to the Governor and Legislature May 20, 2024. Source for Finding No. 2023-004 (Inadequate Controls over the Payment of Claims, a material weakness in the Department of Social Services' Family and Child Information System, FACIS) -- the claims tested, the number lacking dual-authorization evidence, the audit's stated cause and effect, and the Department's own corrective action plan and its anticipated/actual completion date. legislativeaudit.sd.gov · original document
- South Dakota Office of the Attorney General (Marty Jackley), Attorney General Jackley Announces Guilty Verdict for Former DSS Employee Lonna Carroll (2025-04-03) — The Attorney General's own release announcing the Hughes County jury's guilty verdict against Lonna Carroll on two felony counts of Aggravated Grand Theft. Source for the conviction itself, the roughly $1.8 million figure, the Child Protection Services fund, and confirmation that the Division of Criminal Investigation and the Department of Legislative Audit jointly investigated the case. atg.sd.gov · original document
- South Dakota Office of the Attorney General (Marty Jackley), Attorney General Jackley Announces Former DSS Employee Sentenced to 13 Years In Prison for Stealing $1.78 Million from Child Protection Services (2025-07-01) — The Attorney General's own release announcing Lonna Carroll's sentencing in Hughes County Circuit Court. Source for the exact sentence structure (10 years/5 suspended plus 3 years/1 suspended, consecutive), the $1.78 million restitution order, and the AG's quote on public trust. atg.sd.gov · original document
- Sioux Falls Live, Former CPS employee will serve 7 years for stealing $1.8 million in funds (2025-07-01) — Sentencing-day report with case-mechanics detail not in the Attorney General's own release: Carroll's role as the Child Protection Services supervisor who both requested and approved her own claims, the more-than-570 transactions identified, and the 2010-2023 span of the scheme. siouxfallslive.com · original document
- DRGNews (Dakota Radio Group), Former DSS employee found guilty of stealing $1.8 million in state and federal funds (2025-04-03) — Verdict-day report with the discovery timeline: DSS found the discrepancy in October 2023, within a week of implementing a new record-keeping system; the matter was referred to the Division of Criminal Investigation in February 2024. Also source for Attorney General Jackley's quote that recovery of the money is highly unlikely. drgnews.com · original document
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South Dakota's statewide Single Audit Report for fiscal year 2023⧉ -- the Department of Legislative Audit's annual review of every federal dollar the state spends -- tested 60 Temporary Assistance for Needy Families () emergency-assistance claims processed through the Department of Social Services' Family and Child Information System, known as FACIS. Auditors found 53 of the 60 had no record on the system that more than one person had authorized or paid the claim. FACIS's own manual requires supervisor approval before payment; the audit found the system let the same person who entered a claim also approve it, with no further review, and kept no documentation of who had approved what. It is not a small program: FACIS processed about $7.2 million in emergency assistance claims that year alone. The same underlying gap -- one person, both ends of the transaction -- is the gap prosecutors say a Department of Social Services supervisor named Lonna Carroll used to steal $1.78 million from accounts set up for children in state custody, over roughly 13 years.